How can we help?

Tell us what happened and create a support ticket. You can attach a sanitized diagnostics file from the Windows app when it helps explain the problem.

Your report is private and expires automatically. Never include passwords, access tokens, or saved library content.

Create a support ticket

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We'll use this email only to reply about your ticket.

Review the file before attaching it. Stowspace sanitizes it again on upload.

Tickets are kept for at most 90 days. Closed tickets are removed after 30 days.